No Response from Device

[AndreO]

I have tried to down load app to Ipad but it will not as it says ios needs updating but I have 5.1.1 which is the updated FW for my model Ipad. the I tried phone which also said I had to update so Idid then down loaded app and I got excited because now it says retieving data then no responce from device. I will wait till we get more info. I do have a wireless bridge and have tried to port forward router but when tested it does not respond. I can access Profilux when a cconnect by way of lan ( by way of IP address).

[Himat]

Matthias,

Would it be possible to set up a controller so that those with iPhones/ iPads could connect to, proving that the iPhone/ipad are ok.
I have eagerly awaited this app and it still does not work for me, I have the latest firmware on the Profilux 3ex (upgraded from P2) and Iphone 4s
connection to Profilux via web is ok and on IPhone web access.

[swiseman]

Bueller, Bueller......

[smithpl]

JasonK - give me public IP of your profilux and password for a moment ( on PM )
I will check connection remotely

[GazzMan]

image.jpgNo problems here with iOS works as it should, still can't clear the graph data tho.

On installing the update, it did take a while to connect for some reason, I rebooted both phone and iPad and all works well

[smithpl]

For that, I think that other people with IOS version has problem with configuration or with profilux - not with app

[Himat]

GazzMan

please give some details of your P3 version and any thing else you may think of,

i still get no respond from device.

[GazzMan]

Connecting on my dyndns FW version 5.15, P3ex

[Fred]

Thanks for your feedback, we are working on a new version of the app. It should fix connection problems.

The new versions of the apps (both on iOS and on Android) released at the end of last week do not fix the problem, at least for several of us users... Could we have comments from GHL in regards to the status of the problem: Is the root cause understood? Is there a workaround? Is there anything we can do to constructively help (collecting configuration information, trying with a different setup, ...)?

Thank you...

[BIGSHOW]

The new versions of the apps (both on iOS and on Android) released at the end of last week do not fix the problem, at least for several of us users... Could we have comments from GHL in regards to the status of the problem: Is the root cause understood? Is there a workaround? Is there anything we can do to constructively help (collecting configuration information, trying with a different setup, ...)?

Thank you...

Hello? Is there anyone out there from GHL? It would be real nice to get some support. Even if you are working on an "issue" can you let us know who can't get the app to work?

Thanks!