and the firmware version has not changed meanwhile?
I can't imgine how it should happen that 2 cards become defective at the same time without any reason. Did you make a "hotplugging"?
and the firmware version has not changed meanwhile?
I can't imgine how it should happen that 2 cards become defective at the same time without any reason. Did you make a "hotplugging"?
OK, I found a computer with a Serial port and was unable to connect using the serial port either. I have done a complete factory reset on the profilux and the serial port and USB port are now operational.
The LAN connection is still not working.
No I have not changed the Firmware as it is at the latest stable version.
at least USB and RS232 are working again
I think you changed the device address (standard is 1), maybe accidentaly, and after factory reset the address was again 1 and ProfiLuxControl was able to establish a connection.
Can you confirm that the device address in ProfiLux (can be checked under menu extras->communication on the device itself) and ProfiLuxControl are matching?
It is clear that the slot where the PLM-USB is plugged in is working correctly. In order to avoid a mixture of hardware and settings problems could you try the PLM-LAN in this slot?
It must work. EACH SINGLE PLM-xxx leaves our house 100% tested.
Before proceeding please assign a static IP-address to the PLM-LAN which fits to your PCs IP-address (can be done on the device)
The only things which are left now are:
- trouble with the Windows firewall
- defective card for some reason
I have plugged the LAN card into the same slot the USB card was in and still unable to connect. I have also tried all of the other slots as well.
I have assigned a static ip address of 192.168.0.14 which is on the same subnet as my computers.
I have also tested with automatically assigning IP address, still unable to connect.
The computer I have directly connected is going through a switch directly to the Profilux and the Windows firewall is disabled and also disconnected directly from the computers LAN interface so it cannot interfere.
I am afraid at this time the only thing left is a faulty LAN card.
I think we are at the point where you should contact your retailer because I have no more ideas, sorry
If your retailer has questions regarding the further procedure he should contact me directly via email.
glad to hear!
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