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Thread: MyGhl doesn't work

  1. #1
    Join Date
    03.02.2017
    Posts
    42

    Default MyGhl doesn't work

    Has anyone tried to sign in www.myghl.com? I get this message:"Safari can't find the server"

  2. #2
    Join Date
    06.02.2012
    Posts
    2,020

    Default

    No problem here.

  3. #3
    Join Date
    03.02.2017
    Posts
    42

    Default

    I can't display the new graphs in MyGHL. Not working properly since Sunday

    Captura de pantalla 2017-08-14 a las 12.39.53.jpg
    Last edited by decena; 14.08.2017 at 11:43.

  4. #4
    Join Date
    27.05.2015
    Posts
    2,488

    Default

    Seems to be okay over here
    Temp probe graph.JPG

    Do you have your probe set to record measurement values?

  5. #5
    Join Date
    03.02.2017
    Posts
    42

    Default

    Quote Originally Posted by Vinny View Post
    Seems to be okay over here
    Temp probe graph.JPG

    Do you have your probe set to record measurement values?
    Yes I have my probe set to récord measurement values. Two days ago it worked perfect

  6. #6
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    And the other probes also do not show a line chart?
    Additionally you should check the ProfiLux's current date and time.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #7
    Join Date
    03.02.2017
    Posts
    42

    Default

    Hi Matthias. Thanks for your answer. Any probe show a line chart. Time and date are correct. I will show you some screenshots:

    Captura de pantalla 2017-08-15 a las 8.12.19.jpg
    Captura de pantalla 2017-08-15 a las 8.12.55.jpg

    As you can sea, the last data stored is from August 12, exactly when it stopped working.

    These are the settings for my probes:

    Captura de pantalla 2017-08-15 a las 8.18.04.jpg
    Last edited by decena; 16.08.2017 at 17:47. Reason: Add new screenshot

  8. #8
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Hello Decena,

    The latest values are in fact from Aug. 12th.
    Are you using the latest firmware versions (ProfiLux 7.07) or did you even downgrade?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  9. #9
    Join Date
    03.02.2017
    Posts
    42

    Default

    Hello Martthias. I am using the latest firmware version (Profilux 7.07) and GHL Control Center 1.0.9.9

  10. #10
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Hello,

    and what about the current date/time on ProfiLux 4:
    Which mechanism do you use: DCF/NTP... and is it up-to-date?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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