Thanks for the information Matthias. It is good to understand the problem.

Like many of your customers, I have a lot of $$$ invested in my fish and corals and keeping them alive is dependant on my Profilux4 and PowerBar working. I can't remove this malfunctioning PowerBar from my system and send it back to the retailer in Europe (I am in Australia) and wait for it to be swapped for a new unit as this will take 4-6 weeks. The PowerBar runs my auto water changes, auto top off and heat control and without it my whole system will crash.

Could you please arrange for a replacement PowerBar 5.1 to be sent direct to me instead, and upon its arrival I will return the defective unit to you? I am happy to provide proof of purchase if necessary to show the PowerBar is only a few months old.

Please PM me and I will provide my address.

Thank you very much.