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Dosing Pump not connecting
When I download the software then attach the doser to the pc it keeps coming up with an error saying cannot connect.
I am un able to download drivers, update firmware as the doser is not connecting to my pc I have uninstalled the software several times and no luck
I have windows 8.1 64bt
GHL Support Team
Hello,
it seems that the driver wasn't installed automatically.
You need to install the driver manually, here is a step by step guide for the manual driver installation: http://www.addictivetips.com/windows...windows-vista/
Make sure you installed GHL Control Center and connected the doser via USB with your PC.
The driver is delivered with GHL Control Center and you can find it in the "Driver" folder of the GHL Control Center (e.g. C:\Program Files (x86)\GHLControlCenter_V1073\Driver).
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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It is windows 8.1 I am running not vista or windows 7!
GHL Support Team
It is the same, just open your device manager in windows 8 and follow the steps.
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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I have done that, now I cannot update the fireware!!
GHL Support Team
Please follow this step by step guide for updating the firmware: http://downloads.aquariumcomputer.co...php?fileID=259
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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It comes with an error (AGAIN) that "update cant be started reset the device by disconnecting it from the power" I have done this several times!!
GHL Support Team
Please follow the troubleshooting chapter.If you can’t find a device with the name USBVCOM or it shows a yellow exclamation mark , please
check the chapter Troubleshooting.
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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where would I find that??????????
GHL Support Team
In the step by step guide i posted in post #6
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
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