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Thread: Profilux 3.1 not connecting to App anymore

  1. #1
    Join Date
    29.06.2015
    Posts
    9

    Default Profilux 3.1 not connecting to App anymore

    Hi

    Ever since the switch over in servers i cannot login into my profilux 3.1. My P4 is working after doing the relevant updates. i Did update firmware on p3.1 to latest but no change. Is there anything else i need to do? i do see the device in my ghl app it just wont login.

  2. #2
    Join Date
    04.11.2015
    Posts
    1,065

    Default

    Hi,

    we can lookup your GHL-device and check the state. Therefore, please create a support ticket and name the serialnumber and myGHL-ID of the affected device:
    https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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