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  1. 03.01.2023, 15:27 #4
    Gael's Avatar
    Gael
    Gael is offline GHL Support Team
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    In this case, the problem probably comes from your computer or from the USB cable used?
    Can you show a screenshot of the device manager at the COM & LPT Ports section.

    The following article from our knowledge base may also help you: (Make sure Windows installs the correct driver)
    https://www.aquariumcomputer.com/kno...nnect-via-usb/

    Gaël
    Last edited by Gael; 03.01.2023 at 18:26.
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