Quote Originally Posted by Gael View Post
I'm sorry, but it's not clear. Can you show me a screenshot of the problem.

Thank,
Gaël
Not sure how to send screen shot.Computer keeps saying unknown usb device(device descriptor request failed).When I look under device status it says windows has stopped this device because it has reported problems.(code 43).I tried plugging and unplugging usb cable.Also uninstalled and reinstalled but same problem.