First off thank you for all the support!! Turns out it was user error...I'm and idiot! I didn't realize that when asking to save the calibration you had to arrow over to the YES box and then hit the "check mark". I thought the "check mark" was for yes and the "X" was for no so I kept hitting the "check mark" and it was selecting no and not saving calibration. I like to think of myself as a rather intelligent human being and this made me feel like a complete idiot. Despite all this you guys make an awesome product. Thanks so much for your help I'm glad I figured it out.