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Thread: SMS keep rebooting

  1. #1
    Join Date
    26.05.2010
    Posts
    46

    Default SMS keep rebooting

    Dear Sirs,

    Good evening, just found that my SMS module (rs232 type) is not working properly.
    When I start GHL Control Center the SMS module keep loop the booting, in other words keep restarting, it not even allow me to use the control center properly. I had checking all the numbers and all its fine. the SMS provider number is the same the sms chip has "credit". Battery bar shows green.

    How can I return the module for repair as it is out of warranty?


    Best Regards
    Pedro Ferreira
    Attached Images Attached Images

  2. #2
    Join Date
    19.02.2009
    Posts
    2,976

    Default

    Hello,

    the reason for this behaviour could be a defective SMS-module battery.

    You can either try it with a new battery
    https://www.aquariumcomputer.com/en-...battery-detail
    or you send the device in to GHL for checking.
    In this case please contact GHL directly before the return.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    26.05.2010
    Posts
    46

    Default

    Quote Originally Posted by Carolin View Post
    Hello,

    the reason for this behaviour could be a defective SMS-module battery.

    You can either try it with a new battery
    https://www.aquariumcomputer.com/en-...battery-detail
    or you send the device in to GHL for checking.
    In this case please contact GHL directly before the return.
    Hello Miss Carolin

    I will order a battery and see if it fix the problem. If it doesn't I will ship it to GHL for evaluation and possible repair

    Best Regards

    Pedro

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