Dimming set up question

[aqua_digital]

Increase the voltage set in the 1-10V interface.

If no go set the off point to 10%, there is little viewable dimming curve below 15% generally

[90reefernyc]

Increase the voltage set in the 1-10V interface.

If no go set the off point to 10%, there is little viewable dimming curve below 15% generally

they are flickering after they pass 15%. What do you mean by increasing the voltage?
Right now I have it set at 1 min and 10 max? How do i set the off point at 10%?
Also I am using version 4.05 does this matter should I update?
Thank you, jimmy

[Matthias]

increase the min voltage, e.g. 3V

[berden]

Hi, i have a little problem with the electronic ballast, my fixture have 2 electronics ballast, only on one, when they start, from 1% to 9% they work well, when they past then 10% the light shut off, and stay off, until a unplug the ballast, if i start the ballast a 20% and higher it work well.

the other one with exact the same setting and voltage, same tube, work well at all %

what ?????

i install your relay to shut off ballast.

Denis

ps, i try to exchange the tube from one ballast to the other and the probleme say to the same ballast.

[Matthias]

exact ballast type?