Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: App update

  1. #1
    Join Date
    02.04.2012
    Posts
    23

    Default App update

    Hi, I have just updated the ios app to the new version.
    I am running firmware 6.06 on my profilux

    When I try to run the app it just shows the logo then a blank white screen and nothing happens.

    I have tried reinstalling the app and it doesn't fix it.

    Any ideas?

  2. #2
    Join Date
    30.06.2013
    Posts
    111

    Default

    Same problems on my Ipad.
    On my Iphone it works great :-)

    Both devices have the same and latest ios.


    Sent from my iPhone using Tapatalk

  3. #3
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    823

    Default

    No problems here.

  4. #4
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    823

    Default

    Only thing I find odd is that before you were able to increase font size on welcome screen. No it's not available!

  5. #5
    Join Date
    21.09.2011
    Location
    Southampton
    Posts
    389

    Default

    Quote Originally Posted by Fraservet View Post
    Hi, I have just updated the ios app to the new version.
    I am running firmware 6.06 on my profilux

    When I try to run the app it just shows the logo then a blank white screen and nothing happens.

    I have tried reinstalling the app and it doesn't fix it.

    Any ideas?
    Same problem here as well

  6. #6
    Join Date
    01.03.2013
    Posts
    361

    Default

    I have just tested it on iPad. Could you please uninstall the app and then install it back?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  7. #7
    Join Date
    21.09.2011
    Location
    Southampton
    Posts
    389

    Default

    Quote Originally Posted by DennisO View Post
    I have just tested it on iPad. Could you please uninstall the app and then install it back?
    I have tried this several times with no luck, it does work ok on my iPhone, just not my ipad

  8. #8
    Join Date
    01.03.2013
    Posts
    361

    Default

    Which iOS version is installed?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  9. #9
    Join Date
    02.04.2012
    Posts
    23

    Default

    I have also uninstalled and re-installed and no change.
    It works fine on my iphone as well.

    I am running the most up to date version of ios, just updated this week.
    It is an ipad air if that helps.

  10. #10
    Join Date
    21.09.2011
    Location
    Southampton
    Posts
    389

    Default

    Quote Originally Posted by DennisO View Post
    Which iOS version is installed?
    7.1

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •