Connection Issues with Mitras and Bootcamped Mac

[ackwasoldier]

Hey all, (still a little new to all this forum edicate)

I have just received my mitras 6200 and I am having trouble with connecting it to my MacBook Pro. I am running bootcamp and Windows 7. The copy of windows isn't entirely legit (morally its ok - long story). Anyway after connecting the mitras I have been given to install the device driver. I can (and have) update the device driver. I have updated the description (under administrator) to the virtual com port (COM4). Everytime I attempt to connect it asks if I want to view the settings.

If anyone has any ideas that would be appreciated,

Cheers,

Rob.

PS - does anyone know if the fact the i am running a dodgy copy of windows would impact the connection?

[Matthias]

does the Windows device manager show an entry for the Mitras virtual com port?

unplug / plug again the USB conection and see what happens in the device manager

[ackwasoldier]

Hi Matthias,

I tried to disconnect and then connect the mitras and all that happened is that the virtual communication Port 4 disappeared and then reappeared. So the computer is recognizing the mitras it appears that GCC cannot connect?

Any other ideas? I have taken some photos of the windows but I am unable to post them - would it be easier if I pm'd them to you?

[Matthias]

ok, this shows that Mitras is recognized and there is no driver problem (I think there is no exclamation mark on the entry)

I have updated the description (under administrator) to the virtual com port (COM4).

not clear what you mean

set the COM-port to 4 rather than "automatic"

maybe post a screenshot of your connection settings

[ackwasoldier]

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[ackwasoldier]

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I hope these are helpful. I still can't really understand what the issue is...

[doggydoc10]

Sorry Mathias. What does "certified" means?

[Matthias]

No funktional change. Win 8 requires drivers with certificate, so we added it.

[ackwasoldier]

I have updated the driver, although I don't know what you mean by certified it was the latest copy of the download available (GHL control center was downloaded from this website).

So I guess that no mention of the two times that I suggested computer remote control means no?

Without sounding negative is there a more efficient/effective way of dealing with this issue? I work long hours so I only get post now and then and because of the time difference I don't really get to see the forum everyday. Any other ideas would be great - I would really like to start to program my lights.

Would validating my copy of windows resolve the issue?

Cheers,

Rob

[DennisO]

Can you post your connection settings in GHLControlCenter?