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Thread: Only 8hrs of graph showing on 1 probe

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  1. #1
    Join Date
    15.01.2013
    Location
    Dungarvan
    Posts
    46

    Default Only 8hrs of graph showing on 1 probe

    Hello,

    One of my probes is only showing the last 8hrs of data on the Touch display, what steps do I need to take to fix this?

    I have restarted both the Touch and the Profilux ..

    Rgds,
    Rob

  2. #2
    Join Date
    19.02.2009
    Posts
    2,976

    Default

    Have you updated both devices to the latest firmware?
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    15.01.2013
    Location
    Dungarvan
    Posts
    46

    Default

    The touch is running 1.04, and profilux is running 5.15 (I plan to upgrade this later today)

  4. #4
    Join Date
    23.08.2009
    Posts
    228

    Default

    Is it a newly purchased Touch or where did you download 1.04 from? Its not available in the download section. Only 1.03.

  5. #5
    Join Date
    15.01.2013
    Location
    Dungarvan
    Posts
    46

    Default

    Hello,

    Yes the Touch was bought in May 2013.

    I have upgraded the Profilux to 5.17 now, and I am still experiencing the same issue...

    Rgds,
    Rob

  6. #6
    Join Date
    23.08.2009
    Posts
    228

    Default

    Maybe an idea, but i think 1.04 is still a beta firmware. Try install 1.03 for now?

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