Profilux version 5.1.7.1
Thanks, I will let you know how it goes.
Mitch
Profilux version 5.1.7.1
Thanks, I will let you know how it goes.
Mitch
Hello,
I tried updating the Powerbar only. After I clicked on "do you want to update anyways", I received the message "error transmitting firmware!", followed by "Communications error! Error code 28. After that, I was disconnected from the P3.
Which state are the LEDs showing? Green LED is flashing fast (faster than once per second)?
You could try following:
- Remove the power plug from the Powerbar
- Start the update for the PAB device as before
- after clicking the "do you want to update anyways" message ...
... immediately plug in the power plug from the Powerbar (perhaps it will be better to use a switchable socket)
- and the update should start
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
Yes the powerbar green light is flashing faster than 1/second.
Is it the same power off procedure for the expansion box? I received the same error message when trying to update it.
There are no lights available on the expansion box.
Could you try the steps mentioned in Post #13?
Yes, the same procedure is for the ExpansionBox after the firmware update succeeded with the PowerBar
No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.
Yes, I will have to try post #13 steps later today.
Thank you
-First updated P3 to 5.17
-I powered off the powerbar
-Clicked on "update anyways?"
-Immediately turned on powerbar. (maybe 1 - 2 second delay)
-Yellow light on powerbar flashed a few times
-Received message "error transmitting firmware"
-Received message "communications error 28"
-Yellow light stopped flashing
-Clicked OK to error message
-Yellow light on powerbar flashed a couple more times
-Received second message "communications error 28"
-Yellow light on powerbar stopped flashing and I was disconnected from the P3
-Green light is flashing faster than 1/second on powerbar again
-Unable to assign any devices to PAB list - none show up
I performed this a few times, both with turning on the powerbar immediately before and after the "do you want to update anyways?" message
No luck.
I have not tried this with the Expansion Box yet.
Last edited by MitchM; 19.08.2013 at 17:14.
Hello,
I was able to solve the problem and all three units are now updated to the latest firmware.
For the last 4 or so years, I have been using this USB adapter:
It has worked for all other firmware updates.
It is a DYNEX DX-UBDB9
2013-08-19 19.23.00.jpg
I switched it out tonight for another USB adapter I had, this one:
It is a KEYSPAN USA-19HS
2013-08-19 19.23.35.jpg
I don't know what the difference is. Maybe I have never updated the PAB devices before, I don't know.
I have updated the P3 before with the older USB adapter
Thank you for your help.
Mitch
Nice to hear that the problem has been solved.
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