Firmware not finishing upload

[aqua_digital]

Posting for a new user who has not had his account accepted yet

"I also have problem with upgrading the firmware to 1.14. It keeps getting disconnected n tells me to unplug for a few seconds then plug back in. I did exactly what it says, but the process stop at step 4/5. I waited for a while then restart the light but firmware still shows 1.13 I tried both windows XP and windows 7"

Please could you assist - thanks.

[Matthias]

does the USB-update driver show up in the device manager after starting the update mode in the lamp?

what COM-port does this driver have and wht is the name of it?

[aqua_digital]

i will find out or ask him to reply here he is still waiting to be accepted onto this forum.

[dattong]

does the USB-update driver show up in the device manager after starting the update mode in the lamp?

what COM-port does this driver have and wht is the name of it?

Yes, it does. I double checked by clicking on "device" during setup and it showed in there connected to COM4

[dattong]

I'm at work right now so I can't double check the name but it was something that contains "GHL" in it.

[kevin s]

I had the same issue and followed the step by step instruction http://forum.aquariumcomputer.com/sh...date-firm-ware and it work great.



Cheers
KS

[dattong]

Thanks, I'll try again. The thing is my computer recognizes it as soon as I plug it in with no issue so I didn't have to install it manually. Anyway, I'll try to uninstall the driver and reinstall it manually to see if it works.

[dattong]

phews!!! got driver updated. Thanks all.

[pederpeder]

phews!!! got driver updated. Thanks all.

What do you do

[dattong]

Your comp may find a driver for Mitras automatically when you plug it in, but in order to compete the update process you need to install its driver manually through step 2 in the installation windows. Just follow the instructions in the manual. My problem was I thought the driver had been installed when I first plugged it in the comp. I saw a message pop up saying device is ready to use, but you must install the driver the way the manual shows you.