thunder storm

[GazzMan]

Your pumps are set to Random - so they are not permanently on.
For a test let's set them to permanent and check if it works then.

I put both pumps onto perm, saved then hit the thunderstorm button on the touch, the pumps just carry on as if nothing has happened, ie., both pumps, same speed, alternating speed between max and min, max is set to 80%, min is set to 40%, speed at thunderstorm is set to 100%

Gazz

[GazzMan]

Not wanting to sound rude but, why on earth dose it take so long to get an answer to problems regarding GHL products, why do I have to chase you guys for an answer all the time.

[GHL Support]

I've checked it, and it works without any problem.
ProfiLux-Firmware: V5.16
Touch-Firmware: V1.04

My Settings for the thunderstorm:
ThunderstormSettings.jpg

Settings (and values at thunderstrom):
PumpSettings.jpg

Additional I've configured a socket activated during a thunderstorm.

If I hit thunderstorm at the ProfiLux-Touch the socket is switched on immediately and the waves rise to the maximum (100% for my settings).

[GazzMan]

I've checked it, and it works without any problem.
ProfiLux-Firmware: V5.16
Touch-Firmware: V1.04

My Settings for the thunderstorm:
ThunderstormSettings.jpg

Settings (and values at thunderstrom):
PumpSettings.jpg

Additional I've configured a socket activated during a thunderstorm.

If I hit thunderstorm at the ProfiLux-Touch the socket is switched on immediately and the waves rise to the maximum (100% for my settings).

where do i find the v1.04 for the touch as it isnt in downloads.

i have copied your settings into profilux and still i get no reaction when i hit thunderstorm in touch.

[JasonK]

+1

where do i find the v1.04 for the touch as it isnt in downloads.

[GHL Support]

Sorry for the confusion.
The V104 firmware is generally equal to V103.
It is a extended version to work with the ProfiLux Outdoor3.

For a test, you could assign a switch plug at a powerbar to thunderstorm.
If the thunderstorm is activated, the switch plug with the thunderstorm option is switched on.
With this you easy recognize, if a thunderstorm starts - independent on the pump settings and illumination settings.

[GazzMan]

I have tried this and it works with a powerhead plugged into the plugbar, however, I'm using Tunze 6105 pumps and in my pump settings, I have them set to 100% at thunderstorm so, when I hit the thunderstorm button, the pumps should go to 100% for the duration......they don't simple as.

This really dose need some attention guys please, as I have said before, it's a very expensive way to look at my probe readings and nothing else, it's over a year old with no updates.

Gazz

[GHL Support]

I'm confused.
What do you mean with "it's over a year old with no updates". What is "it"?

With my setup, the thunderstorm starts, if I activate it at the touch.
If the thunderstorm starts, the pumps make sine waves with a max. at 100% (as you could see in my second picture), as configured.

Stupid idea: perhaps you don't setup the (correct) 1-10V interfaces for the pumps in System -> 1-10V interfaces?

Otherwise I'm running out of ideas.

[GazzMan]

Once again another thread removed in the great GHL fashion, and you call this support, where is the support in removing my posts, that's been around 4 you have removed now.

How about support by pm or at least an explanation if you won't give me support on your open forum

[GHL Support]

I've tested the thunderstorm and it works without any problem.

It seems you prefer to complain about the support, instead of answer my questions.

Therefore: Thread closed