Problem with key control in Profilux Plus II

[smithpl]

Hi everyone,

I have a problems with Profilux Plus II.
I can't use profilux using keys on device. Despite the pressing of buttons nothing happens.
I hear only clickin signal ( beep ) when I press buttons.

Other functions of this Profilux works well. I can connect to device by PC app, set everything.
Some times I see blinking Alarm LED only.
on PC app in Remote Control LCD display the same what is on device. There is only http address to GHL.
In remote tab buttons not working too...

When I'm restarting device I see information about detected cards in slots, Intro with eating fish on first line and... that all :-)
When I made firmware update LCD is changed and I see firmware update ... press yes....
So, It looks like LCD and key are OK.

I've made upgrade to firmware 5.15 now.
As you can see there was replaced LCD screen which was damaged but the problem was before.

Now I can't calibrate ph probe for example :-(

profek2-error1.jpg

profek2-error2.jpg

Do you have any idea how to repair it?

[smithpl]

any ideas?

[GHL Support]

Which version was the firmware before the update?
Are you using the matching PLC version?
Could you post the PLC main window, when the connection to the ProfiLux established?

The display was replaced by us, but the problem with the keys was before??? Very strange.

[smithpl]

ad.1 Before Update there was 5.0.5 but the problem was the same.
ad.2 Yes
ad.3 I'll put the screen for a moment.
ad.4 LCD I've replaced alone. The problem was before.

2.jpg

[GHL Support]

Sorry, I mean the main window of PLC (general selected at the menu tree).

I wonder, how do you could replace the display, because it's no standard one...

Did the keys ever worked before?

[smithpl]

Yes, it worked well in the past

ImageUploadedByTapatalk1368629236.562538.jpg


Sent from my iPhone 5 using Tapatalk

[GHL Support]

Hmm, very strange - there must be a event before the keys not working anymore.
Maybe the ProfiLux PCB with the keys is not assembled correctly.

I think the best solution is to send the ProfiLux to GHL for a examination.
Please contact your retailer for further details.

[smithpl]

Hmm... maybe yes but, cost of shipping to GHL and back will be 1/3 price of its value :-) ( without of cost of repair :-) )

OK, thanks for info

[smithpl]

I've been trying to update firmware with flash software by RS232 but all the time I've got timeout warning.
When I use PLC soft to update by USB, all works well...

Is any option to calibrate ph probe from PLC soft , not from Profilux keyboard ?

[Gunther]

Is any option to calibrate ph probe from PLC soft , not from Profilux keyboard ?

You can use the remote control of PLC