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Thread: No Response from Device

  1. #1
    Join Date
    23.08.2009
    Posts
    228

    Default No Response from the device

    I've seen multiple people in various threads state that they are getting the "No Response from the device" message on their App. Has this been acknowledged by GHL as a problem and is there any suggestion on how to help either resolve or provide additional data to pin point the issue?

    I personally have not been able to connect yet which is really frustrating


    • I have a P3ex (Firmware 5.15, Firmware Date 17/1/2013)
    • I've tried with the profilux configured to Auto Assign IP and also defined IP settings
    • I've tried on Andriod, iPad3, and 2 different iPhone 4's (All Apple devices running iOS 6.1.2)
    • I am checking this configuration using only a local area network only with no port forwarding etc, straight through IP to standard port (80)
    • Ive tested on both a hard wired connection and 2 different wireless bridges (And AirportExpress and a Linksys Extender RE1000)
    • On the hardwired connection I have an average response time of 2ms with 0% packet loss averaged over 24 hours. (I running EMCO Ping Monitor to monitor the connectivity status/health of all my network devices at home)
    • I have no issues with connecting to the web interface on any devices
    • I have never had any connection issues with Profilux Control disconnection during normal use (Profilux Control has not been running at any time during my connectivity testing)


    GHL Team, please advise what I can do next as I'm very jealous of all of the other fish nerds able to play with their App!
    Last edited by JasonK; 20.03.2013 at 01:02.

  2. #2
    Join Date
    25.01.2012
    Location
    Singapore
    Posts
    130

    Default

    same here never have luck to connect

  3. #3
    Join Date
    02.02.2011
    Posts
    39

    Default

    Dears,
    I have exactly the same "No Response from the device".
    If i type a wrong password, i received well an error of type "wrong password" ....
    meaning that the profilux device is well touched by the app ....
    Best Regards
    - Geoffroy



    100X60X50 (cm) - 300 l. total net volume
    Profilux 3 + Dosing Pump - PH & Temp Probe - Level - 2 Powerbar 6D
    ATI Powercone 200 - Vertex UF-15 biopellet loaded
    Giesemann Matrix 8 X 39w



  4. #4
    Join Date
    18.12.2010
    Location
    Brighton
    Posts
    42

    Default

    same problem here, when i try to connect, it says no response from device (network error please try again)????? is there anyone else getting this message on their iPhone?

  5. #5
    Join Date
    18.12.2010
    Location
    Brighton
    Posts
    42

    Default

    sort it make sure you type your Admin not admin when you are asked to enter your name!!! did not know that

  6. #6
    Join Date
    23.08.2009
    Posts
    228

    Default

    Quote Originally Posted by king View Post
    sort it make sure you type your Admin not admin when you are asked to enter your name!!! did not know that
    King,
    That is for the Web interface. You don't need to enter a username for the iPhone/Android native application that we are having problems with.

  7. #7
    Join Date
    23.08.2009
    Posts
    228

    Default

    Quote Originally Posted by Geoffroy Docq View Post
    Dears,
    I have exactly the same "No Response from the device".
    If i type a wrong password, i received well an error of type "wrong password" ....
    meaning that the profilux device is well touched by the app ....
    Best Regards
    Yes, I have just tested this also by deliberately entering an incorrect password and as soon as I try to connect I get a different message stating "No Response from the device (Wrong password)". If I try to connect a second time with the incorrect password I'm next presented with an error message - No Response from the device (Network Error: please try again)"

  8. #8
    Join Date
    21.06.2011
    Location
    South Florida
    Posts
    827

    Default

    Are you guys running 5.15 FW?




    Doggydoc

  9. #9
    Join Date
    23.08.2009
    Posts
    228

    Default

    Per first thread: (Firmware 5.15, Firmware Date 17/1/2013)

  10. #10
    Join Date
    04.03.2009
    Posts
    189

    Default

    I have three different cases.

    1. I have android and I connect perfectly to my Profilux.
    2. From my android set up another connection (1st friend) and the following happens:

      • Connecting
      • Retrieving data
      • No response from the device
    3. From my android set up another connection (2nd friend) and the following happens:

      • Connecting
      • No response from the device


    We all have the version 5.15, they have Iphone and I have Android.

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