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Thread: SMS issues

  1. #1
    Join Date
    21.06.2011
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    South Florida
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    827

    Default SMS issues

    Used to get an SMS with numbers at the bottom indicating sensors (1,2,3,4) that were triggered
    Now all of a sudden I get the same SMS when alarmed but DO NOT get any numbers at the bottom of the SMS. Any ideas?
    No changes made and current updated SW version running.

  2. #2
    Join Date
    18.02.2009
    Location
    Kaiserslautern
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    7,710

    Default

    Hi doggydoc

    I read your post - give me some time to examine this problem

    meanwhile you could give me some details:
    versions of
    - firmware ProfiLux
    - firmware SMS
    - Profiluxcontrol
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    21.06.2011
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    South Florida
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    Default

    Thanks for the reply
    All the latest versions on the above mentioned questions

  4. #4
    Join Date
    21.06.2011
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    Default

    Mathias this issue about level numbers NOT showing in the SMS report after an alarm when the level is triggered is STILL hap.
    One of my leakage sensors was triggered yesterday and the SMS report showed LEVEL but no number after it....
    Can you please look into it?
    Thanks


    Doggydoc

  5. #5
    Join Date
    21.06.2011
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    Default


    Here is an example of how the SMS looks.


    Doggydoc

  6. #6
    Join Date
    08.04.2009
    Posts
    265

    Default

    Quote Originally Posted by doggydoc10 View Post

    Here is an example of how the SMS looks.
    Doggydoc
    As far as i am aware when you get Alarms via sms you don't get a message what is alarmed, other than alarm.

    I have been waiting for this to be fixed for a long time.

  7. #7
    Join Date
    21.06.2011
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    South Florida
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    Default

    Quote Originally Posted by reef View Post
    As far as i am aware when you get Alarms via sms you don't get a message what is alarmed, other than alarm.

    I have been waiting for this to be fixed for a long time.
    Not in my case. Since last two versions I have been getting an alarm and after Level the SMS would tell you which level was triggered. See below



    But all of the sudden I DO NOT get the level which triggered the alarm.


    Doggydoc

  8. #8
    Join Date
    21.06.2011
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    Default

    Anyone?


    Doggydoc

  9. #9
    Join Date
    08.04.2009
    Posts
    265

    Default

    I just test mine as in the past i never attached the status report,
    When i add the report it on my level sensors it just says: level:6.
    Unsure what that means.
    I will trip the level and see what it says.

  10. #10
    Join Date
    21.06.2011
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    South Florida
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    Default

    I think that when level followed by a number it means that that sensor is "active". It might NOT mean it's triggered/alarmed but it means that that specific number sensor is in the open position.



    Doggydoc

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