Trying to adjust temp reading and program crasch

[Ejalundin]

My temperature reading is about 1 degC off compared with a thermometer reading in the aquarium.

I have a 3.1A and have downloaded the latest PC software. I'm running firmware 5.14.

I have a temperature probe installed (standard arrangement) and would like to adjust the temperature reading 1 degC upp so that the temp.reading from profilux corresponds to the water temperature.

In the PC program there is a button "adjust temperature". When I try to click the program crashes??

- Should it be possible to adjust the temp reading from the profilux via the PC program?
- Is it possible to re-calibrate the temp probe?
- Why does the PC program crash when I try to adjust the temp., there is a button for it?

[Gunther]

My temperature reading is about 1 degC off compared with a thermometer reading in the aquarium.

So you have to decide who´s the one which is right .... normally the Profilux is much more accurate than a standard thermometer

- Should it be possible to adjust the temp reading from the profilux via the PC program?

Yes.

- Is it possible to re-calibrate the temp probe?

No (in fact: How will you do that - with normal equipment it´s not possible)

- Why does the PC program crash when I try to adjust the temp., there is a button for it?

We don´t know your environment - so who knows? Please describe how the program crashes - does it freeze, or stops it?

There was an issue with an invisible popup window, which can be seen if you print <ALT>+<TAB> twice (task switcher away and back)

[Ejalundin]

So you have to decide who´s the one which is right .... normally the Profilux is much more accurate than a standard thermometer
Ok, you are right maybe the thermometer is not correct


Yes.


No (in fact: How will you do that - with normal equipment it´s not possible)
OK, understood

We don´t know your environment - so who knows? Please describe how the program crashes - does it freeze, or stops it?

There was an issue with an invisible popup window, which can be seen if you print <ALT>+<TAB> twice (task switcher away and back)

I run it in Windows 7 environment, standard laptop computer. I can't see the pop-up window, but that you have already cleared as per above. Then the program freeze and I can't save or load and have to shut down the program via the task manager. I will verify later today again.

Now that I will probably rely on the GHL temp. probe value the above issue is not critical any more but it would be good to know the reason for the problem.

[aqua_digital]

I have had the same issue when we have to do a repair on a ProfiLux and reload the settings. The only way round I have found is drop back to V5.10 software and firmware, adjust your values then reload software and firmware to latest version.

I have made GHL aware a while back. I am sure it will be fixed in the next version.

[Gunther]

Then the program freeze

Again: The program doesn´t freeze - it has a pop-up window which is not visible in that state.

• If you think it´s freezed,
• press and hold <ALT> and then press <TAB>
• release both buttons,
• press and hold <ALT> and then press <TAB> again
• and you will see

[aqua_digital]

Hiya

Mine freezes, program cant be closed and it greys out, then have to go to task manager. V5.10 does not do this.

[Gunther]

Mine freezes, program cant be closed and it greys out, then have to go to task manager.

Have you tried my advice? Investigating a little bit more shows up that´s enough to press the <ALT>-Button to bring up the hidden window ....
(Win7/64+PLC5.1.4.3.+PL5.14)

[aqua_digital]

not yet but will do as good advise if it works