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Thread: Pab error - wierd message

  1. #41
    Join Date
    20.09.2010
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    69

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    It tripped because I shut off that breaker by accident when turning off some others.

  2. #42
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

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    Once you get the firmware reloaded this will be the final option prior to sending in for service. Please let me know once done and the outcome.

    The reason I asked about the breaker is because the controller is not known to fail without their being an "event" taking place, turning the controller on and off will not make a board go down, the most common reason is a power surge that trips breakers and has a habit of taking delicate devices with it such as PC's, laptops, and ProfiLux is not immune from this pain in the butt. Interestlingly the most often location for this is Canada!

    Lets see what the outcome is from the firmware update then go from there.


    GHL ProfiLux Canada/USA Distribution and support

  3. #43
    Join Date
    20.09.2010
    Posts
    69

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    Quote Originally Posted by aqua_digital View Post
    I also still need to know why the breaker tripped? This is very important.
    Screen is still grey on the profilux, looks like a few different shades. When I plug the Profilux (reset it) back in using the flash software, nothing happens

  4. #44
    Join Date
    20.09.2010
    Posts
    69

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    At this point I just need to replace it ASAP. Can we find someone local who has the unit so I can purchase it, then I can send you my unit?

  5. #45
    Join Date
    19.02.2009
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    MANOTICK
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    866

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    How are you connecting the controller to the PC when doing the update?


    GHL ProfiLux Canada/USA Distribution and support

  6. #46
    Join Date
    19.02.2009
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    MANOTICK
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    866

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    Quote Originally Posted by BIGSHOW View Post
    At this point I just need to replace it ASAP. Can we find someone local who has the unit so I can purchase it, then I can send you my unit?
    I do not think this will be an option as then the controller would be second hand and the dealer could not re sell.But yes I think we have exhausted forum support and best to continue by email.


    GHL ProfiLux Canada/USA Distribution and support

  7. #47
    Join Date
    20.09.2010
    Posts
    69

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    I am using USB, I can see the device in my drivers.

    You have my email, please message me so we can go through the options.

    Thanks

  8. #48
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

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    In both tutorials it says you need to use an RS232 to USB adapter, this is why it is not working for you.

    At this point I think it is best to return the unit to us for firmware update, we revert to email. Thanks


    GHL ProfiLux Canada/USA Distribution and support

  9. #49
    Join Date
    20.09.2010
    Posts
    69

    Default

    Quote Originally Posted by aqua_digital View Post
    In both tutorials it says you need to use an RS232 to USB adapter, this is why it is not working for you.

    At this point I think it is best to return the unit to us for firmware update, we revert to email. Thanks
    Sent you an email. Thanks for your help.

  10. #50
    Join Date
    20.09.2010
    Posts
    69

    Default

    So I flashed my unit with the GHL Serial cable and the PAB ports came back to life.

    Thanks for your help Aqua Digital and GHL.

    I do appreciate it.

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