Pab error - wierd message

[BIGSHOW]

If its an internal issue with the actual Profilux Computer then where do we go from here? I can't have my system down for an extended period of time

Thanks for the quick replies.

Dave

[Matthias]

what PAB group does the ProfiLux has? set it to 1

[Matthias]

it is not very likely that ALL PAB ports don't work, both ProfiLux and powerbar sockets have independent electronics, so there must at least one combination work

if the situation can't be solved by replacing cables or changing the settings I am afraid ou have to contact your retailer

[BIGSHOW]

what PAB group does the ProfiLux has? set it to 1

It is set to 1.

[BIGSHOW]

it is not very likely that ALL PAB ports don't work, both ProfiLux and powerbar sockets have independent electronics, so there must at least one combination work

if the situation can't be solved by replacing cables or changing the settings I am afraid ou have to contact your retailer

I will talk with the distributor in Canada since the retailer is not accessible for me.

Thanks Matthias.

[aqua_digital]

Please make sure software and firmware are matching this is important, not just latest firmware you must also load latest software.

In your email to me you said this occured after power back on? Why did the power go off? this is important clue!

how many power bars do you have? any other pab devices to rule out controller?

i cant take calls today i am actually typing to you from my bed with fever! sorry :-(( but either me or one of my staff will be in the office from 9am tomorrow if not resolved by forum support.

[BIGSHOW]

Please make sure software and firmware are matching this is important, not just latest firmware you must also load latest software.

In your email to me you said this occured after power back on? Why did he power go off? this is important clue!

how many power bars do you have? any other pab devices to rule out controller?

i cant take calls today i am actually typing to you from my bed with fever! sorry :-(( but either me or one of my staff will be in the office from 9am tomorrow if not resolved by forum support.

Thanks for responding.

I will check the software and make sure things are compatiable.

I have 3 powerbars and the profilux touch. Two powerbars and the touch were on one port, the other power bar was on the other port.
I tried both ports on the stand alone power bar and again both ports on the other 2 powerbars. In all cases I re-set the powerbar, restarted the Profilux and again tried to assign the devices, which were not found.

I will try and see if the the Profilux Touch and see if that works.

The power went off because I switched the breaker off.

[BIGSHOW]

I hope you feel better, thank you for taking the time to respond here.

[aqua_digital]

Joys of having 3 year old in pre school!

Ok important - do the other devices work? or is this just one power bar issue?

plug in one pab device for example the touch and let me know if it assigns.

Rough guess based on first post you have miss match in fw and sw

[BIGSHOW]

None of the PAB power bars work, I just tried the touch on both ports and still ..no devices found, so none of my PAB devices are working.

All other devices work on the Profilux, L-ports, S-ports, just not the PAB.