Hi all having issues with the temperature probe

I've updated to the latest firmware and drivers and pc control software.

Tried plugging the temp probe in its sat as far in as possible without breaking it!! On the bottom sensor. It's defo the p3 not p3 ex etc

Now on the p3 I'm getting 40oc

I can't get to the adjust temperature in the p3 nor on the control software on the pc. There just isn't an option. To the left of the probe>temp there is a box saying virtual probe????

The adc values are 10470 and 10840 from memory. I've not changed these at all.

Any help would be appreciated.