Dark Screen Not Dark KNIGHT !

[subshop]

Well the problem is not with the power supply! I used the one I have from a brand new doser I have and it does the same thing! Matthias ... ? HELP !

[aqua_digital]

Hi

I asked if you could email us so we could help you. Not received as yet.

[Matthias]

you are from UK when I remember correctly?

please ask your retailer fpr support, this should be the quickest solution, I wish I could but I can't help from here

[aqua_digital]

Thanks Michele , who would be my closest distributor ... I am in NY. TY

Nope New York USA I think?

[subshop]

Yes, in NY. Email sent.

[subshop]

Michael, the DC-DC converter you asked about ... is it the other side of the power plug or is it the black box on that pc board that is mounted closest to the screen side? If it is this one, yes it gets hot to the touch.

[aqua_digital]

I think this will be impossible to diagnose over email or forum, I dont want to send you parts only to find its not the right ones. The fastest option would be for you to send to us for repair.

I do not have a front screen on hand so would need to get one sent from GHL for us to fit for you if it is the front board PCB.

[subshop]

OK Michael, what address do I send it to ? and any idea what this repair will run me ? Neil

[aqua_digital]

drop me an email for address and important shipping instructions.

No idea on cost until we know what the issue is, however I do not charge anymore than the parts costs us keeping all GHL repairs costs to a minimum for clients, plus shipping of course labour cost is free also.