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Thread: Firmware problem Profilux plus ll EX

  1. #1
    Join Date
    14.03.2009
    Location
    Vancouver
    Posts
    16

    Default Firmware problem Profilux plus ll EX

    I was trying to upgrade my firmware from 4.05 to 4.07 and have run into some issue where it was stuck on downloading on the display panel.
    I have followed the instruction in the manual to use jumper setting; download flasher FMC16LX
    I believe the problem I am having is with target microcontroller
    Which microcontroller should I be using if I am in Canada I have tried the ones with: xxxxxxxx/CA and nothing works

  2. #2
    Join Date
    14.03.2009
    Location
    Vancouver
    Posts
    16

    Default

    I figured it out....I didn't save my main setting just the one's for the probes....is there a way to retrieve it from one of my computers I didn't upgrade yet with the PC software on?

  3. #3
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    Hi Tom,

    after reading this I guess you don't have a problem with the WLAN card - maybe you used standard RS232 cable instead of our cable?

    To your question: no, the old settings can't be restored after an update when you forgot to save them before the update

  4. #4
    Join Date
    14.03.2009
    Location
    Vancouver
    Posts
    16

    Default

    Hi Matthias,

    The WLAN card isn’t in the unit and I did use the RS232 cable that came with the controller....The problem with the WLAN card is still the same; I can’t have it inserted in any of the available three slots

  5. #5
    Join Date
    14.03.2009
    Location
    Vancouver
    Posts
    16

    Default

    Thanks Matthias,

    This is what sets you apart from your competitors beside quality products....GHL also have exceptional customer service

    Regards,

    Thomas

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