file unsuitable for updating device

[MitchM]

Hello,

When trying to update firmware for my PIII (which I have done many times before) I can only receive the message "this file is unsuitable for updating this device!"
I am using software version 5.1.1.3 trying to update my firmware from 5.09 to 5.11.

Any suggestions?

Thank you

[GHL Support]

Perhaps you downloaded the false firmware file?

Try to download the right file again and repeat the procedure...

[MitchM]

Thank you Frank.
I have tried downloading the file again, but that did not work.
I also tried installing firmware vers. 5.10 but received the same message.

[Blahenazo]

did you unzip the downloaded file before uploading to the P3 ??

[MitchM]

Thank you, Blahenazo

The strange thing about this file for me is that it is a zipped file, but the "expand" option is greyed out for it.
When I open the zipped file, it shows the .mhx file right away, so I wondered if Windows 7 had a different way of unzipping files.
When I choose that .mhx file to update, that is when I receive the error message.

[MitchM]

Blahenazo, your question made me investigate further and I was able to expand the file after I dragged it to the desktop. I was not able to expand it from the downloads folder.
The firmware update is progressing fine now.

Thanks again
Mitch