No measurementdata in the graph's anymore...??

[mdanielse]

On my Profilux3 I have 2 PAB devices connected, the Touch and a Powerbar.

"Happy" to see that I am not the only one who has this problem, regarding the corrupted measurementdata in the graph's on the Touch(that is...... is you also have the latest firmware on your devices). At first glance it looked like the Touch firmware update solved this problem, but sadly enough it looks like it didn't

We just have to wait and see what the response from GHL will be.... are we doing something wrong or is there still a bug in the firmware, or a defective Touch perhaps?

For my Touch is the same problem.

How many PAB Devices are connected to your PAB Bus?

In my case I have
1 PL3
2 ExBox with each 1xPLMADIN 1x DALI 1x HymTemp
2 Powerbar PAB
1 Touch

[mdanielse]

Any comment and/or advice by GHL would appreciated.
Are you already looking into it, or do I perhaps have a defective unit?

[Matthias]

it seems the trouble started around the 07.01.2012 - did you change then something in regards to the probes? e.g. adding/removing virtual or real sensors?
maybe the numbering of the sensors changed then?

[mdanielse]

I am afraid not, nothings has been changed at my configuration, not at hardware level and not at settings level. The only thing i did(and still do) is connect PLC5 to the Profilux and read the measurement data into my measurementfile on my computer. This I do every 2 a 3 day's.
I now have cleared the Touch's memory, and then we will see what happens over 6 weeks.

it seems the trouble started around the 07.01.2012 - did you change then something in regards to the probes? e.g. adding/removing virtual or real sensors?
maybe the numbering of the sensors changed then?

[Matthias]

hm, this is very weird, the measurment data in the ProfiLux has nothing to do with this

the measurement graphs in my Touch are alle Ok and I have been recording since the last update without a break

how many sensors do you have, what is the measurment interval?

[Blahenazo]

electrical powerspikes mayby ? that corrupts the data set ?

maybe he is switching high watt HQI ?

[mdanielse]

Not possible........., all my aquarium equipment is protected against this.
I think we will just have to see and wait is this happens again in the same 6 weeks, and if perhaps there are more people coming forward with this problem. Time will tell.......

electrical powerspikes mayby ? that corrupts the data set ?

maybe he is switching high watt HQI ?

[mdanielse]

My Sensors:
pH1, Temp1, Conduct1, Conduct2(virtual probe conduct1), pH2(add-on card in profilux)

My Touch settings:
touch_settings.jpg

hm, this is very weird, the measurment data in the ProfiLux has nothing to do with this

the measurement graphs in my Touch are alle Ok and I have been recording since the last update without a break

how many sensors do you have, what is the measurment interval?

[mdanielse]

It has been six week now and sadly enough all the measurement graph's are corrupted again. The problems started yesterday
I have not don anything out of the ordinary that day... haven't even don anything out of the ordinary this whole year. The system has just nicely been running. Really annoying that the graph's on the Touch break down after about 6 weeks:mad:

Even have checked the logfiles on my UPS to see if there were any powerspikes on the net, there were not. And even if there were, than it should not matter because they are filtered out by the UPS and some other hardware, even my computerdatanetwork is protected against this. This just to give you some extra info.

It seems that I am not the only one who has this problem.
Am I doing something wrong?, defective Touch?, Little bug in the firmware?

Please advice................!!


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[mdanielse]

Some more.....

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