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Thread: SMS unit problem

  1. #1
    Join Date
    01.06.2009
    Posts
    2

    Default SMS unit problem

    Just hooked up the sms unit.
    connects to gsm network and all seems okay. On sending sms alert message, the link between profilux and sms module disconnects and does not reconnect. Furthermore, the sms module does not even appear in the pc menu after it disconnects. Status light flashes 5 times.
    Internal clock on the sms unit impossible to alter.
    Could it be a firmware issue?
    Any ideas?


    Lakis1

  2. #2
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    Older SMS-module firmware versions had sometimes problems with some GSM networks.
    This is fixed in the newest version.
    Please send us an email (no PM), you will get the newest version in return.

  3. #3
    Join Date
    01.06.2009
    Posts
    2

    Default

    Hello,

    Are you referring to the profilux computer firmware updates on your website?? I have version 4.02. Should I update this to 4.05 or are you referring to a different firmware specific for the sms unit?

    Thanks

  4. #4
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    I am talking about the SMS-module firmware

    newest version just sent to you

  5. #5
    Join Date
    23.02.2009
    Posts
    70

    Default

    What is the current version of the SMS firmware?

  6. #6
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    the SMS module has version 1.03 at the moment

  7. #7
    Join Date
    03.03.2009
    Posts
    7

    Default

    Matthias

    I have version 1.02 with version 4.07 of the Profilux Pro Ex should I update to version 1.03 of the SMS module

    Regards

    Paul

  8. #8
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    the firmware version of the SMS unit is not depending on the ProfiLux firmware version

    if your SMS unit works then there is no reason for updating

  9. #9
    Join Date
    23.06.2009
    Posts
    3

    Default SMS Module

    I have tried the filmware update and it still wont send sms. The clock is now ok and can be changed'.

    I'm at a loss at what to do .

  10. #10
    Join Date
    18.02.2009
    Location
    Kaiserslautern
    Posts
    7,710

    Default

    this is not enough information to give you help

    - is the SMS unit logging in (what is the status LED indicating, what state is displayed in ProfiLuxControl)?
    - entered the correct numbers for servicecenter and recipient (correct international format)?

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