Died After Firmware Upgrade - Please Help

[steviet]

I have ProfiLuxPlusIIeX with firmware version 4.05.
I tried to upgrade the firmware (see thread http://www.aquariumcomputer.com/Foru...r-Dosing-Pumps)
and the software has died, the Profilux is lit up and the display is correct but the Profilux Control version 4.0.81.0 no longer functions.

Its crashed and now nothing is working. I got an error message saying the firmware couldnt read and the update was abandoned.
All the options on the File menu are greyed out, only General and Email is there and it cant connect.

Please Help

[BigAl07]

Hang in there buddy! You'll get some help shortly as soon as someone comes through. Keep in mind we're dealing with a significant Time Zone gap.

It'll help your cause if you keep all of your information about this problem in one thread and not spread all over the forum. Much easier to help someone when it's all in one place.

[Wirus]

Read the manual you have - chapter 10.7 explains exactly the emergency update procedure.
If you dont have it anymore: http://www.aquariumcomputer.com/Down...LuxII_V406.pdf -> page 66

Flash tool and firmware is here :http://www.aquariumcomputer.com/Syst...tion.php?sid=5

In all cases you need a PC with serial port and the original GHL serial cable - others may fail!

[steviet]

I have read the manual, however my unit has the PLM-USB module so no serial cable. Will I have to purchase the serial cable? I understand its not a standard serial cable, is that correct?

[Wirus]

Will I have to purchase the serial cable?

Maybe not: Manual says:

If the aquarium computer already has firmware version 1.08 or higher then the update can also be performed
via the USB connection provided a PLM-USB expansion card is fitted. Using all earlier firmware versions an
update is possible only via the RS232 interface!

So check that.

I understand its not a standard serial cable, is that correct?

Yes, it´s a special one.

[steviet]

If the aquarium computer already has firmware version 1.08 or higher then the update can also be performed
via the USB connection provided a PLM-USB expansion card is fitted. Using all earlier firmware versions an
update is possible only via the RS232 interface!
I just re-read the manual again, I dont know how I missed that line.

Thanks for the link to the FMC16LX.

I assume everything should be disconnected from the unit ie the Power Bar, probes, obviously the power supply is needed.