This forum will stay the main meetingpoint for our users.
But if you have an emergency question and your tank is "out of control" - its just a good thing to contact us directly via ticket-system.
This forum will stay the main meetingpoint for our users.
But if you have an emergency question and your tank is "out of control" - its just a good thing to contact us directly via ticket-system.
As is often the case, typed text is hard to get an accurate feeling for intent and emotion so it's often read/taken more harsh than originally intended.
The good news is I think the initial problem is resolved or at least well on it's way to resolution so Life is Good
For USA and Candian clients Aqua Digital recently implemented live online chat to work through problems, while I appreciate right now we are out of the country I do hope for the NA market this service we have implemented will assist also in speedy assistance.
We hope to have this more in place and promoted by mid September. I will post link on this forum and also RC.
Bookmarks