Problems with ProfiluxControl and Cisco VPN with TCP/IP connection

[Ronald S]

Hi,

I cannot connect my Profilux 3 via TCP/IP when I have activated Cisco VPN Client for working remote at my company.
When I deconnect the client it works well.
Do you have any sollutions?
I will be happy to test the latest version of Profilux 6 to see if this is giving also problems.

Regards,

Ronald

[boboxx]

is the VPN set up for split VPN? Can you access anything else that is on your network?

[Ronald S]

Yes I can reach other items in the network such as my NAS.
I can also reach the Profilux at its local IP via explorer.

[GHL Support]

Perhaps your VPN client occupy port 10001 used by PLC to communicate with ProfiLux? In this case try to configure an other port for your VPN. The port 10001 for PLC & ProfiLux is fix.

[boboxx]

but the Ip of the VPN concentrator would be on different IP....

[Ronald S]

Frank/Matthias,

The Cisco client may be on port 10001 but if so it is fixed anyway there is no possibility to change the port.
And as in message above it is on another IP.
Is there a possibility that Profiluxcontrol 6 helps out?
Or do you have any other sollution?

[boboxx]

is it just PLC that ois not working? can you access the web access?

[Ronald S]

Yes I have webacces the only thing that doesn't work is Profiluxcontrol directly to the IP.

[boboxx]

have you tried to changing the MTU of that machine to 1300, look at the "Set MTU" app under Cisco entry of the Start Menu

[Ronald S]

I have just checked and all adapters are at 1300.