SMS module firmware upgrade problem

[Spain]

Hi, I have had problems recently with my SMS module, although it works every so often the status light will start to blink indicating a hardware problem (according to the manual). I have tried to upgrade the firmware to 1.03 but the upgrade always fails. I select the correct HEX file, click full operation DEBP, all starts correctly as per the firmware update instructions until I receive an error as dispalyed in the dialogue box...

2/7 retry = 256 Wait Asynchronous Dial-UP

ERROR!!
No.001 Download error

After clicking OK it requests I do download operation again, of which I do only to receive the same error. I have also tried going to version 2 but the same problem as above occurs...

Any ideas?

Regards

[Matthias]

you have to click "full operation" and not "download"

if you followed the instructions and the upgrade still doesn't work then it is maybe a problem with the RS232 interface
are the settings correct? maybe you are using an USB-RS232 converter which causes trouble?

[Spain]

Thanks Mattias - I am indeed using a USB interface...I'll see if Ican use a straight Comms port and try again, not sure if I have one. Is there any way around this if I have to use USB?


...thankyou for the reply

[Spain]

I have now managed to upgrade to v2, however ever since the upgrade, the status light on the unit has just constantly blinked...it then remains fully lit for 5 seconds, all lights on the unit go off and then it starts to reboot (by the looks of it). I reflashed the unit and loaded V2 on again, no errors...all went as the instructions would suggest..

Any ideas?

[Spain]

The status light on my SMS module since the upgrade to V2 blinks four times...goes off and blinks four times.....and repeats....
It on occassion blinks repeatedly every .5 of a second

It would appear I have a hardware fault.

Could GHL advise on where I can send the unit for repair ASAP as its integral to my system

[Coralleida]

Are you from Spain? I suppose so
Contact me, please

[Spain]

Thanks for the reply. I am resident in the UK, my surname is Spain..thats all

[Coralleida]

OK, don't worry ;-)

[Matthias]

The status light on my SMS module since the upgrade to V2 blinks four times...goes off and blinks four times.....and repeats....
It on occassion blinks repeatedly every .5 of a second

It would appear I have a hardware fault.

Could GHL advise on where I can send the unit for repair ASAP as its integral to my system

I am not sure if it has to been repaired
the hardware worked (at least there ws no blinkcode) till the firmware update, so I guess the firmware update was not completed correctly and this leads to the current error
please try to update it again, maybe the converter made trouble, a native RS232 would be the best choice, or the settings in the flasher program were not 100% correct

[Spain]

Hi Matthias,

Many thanks for your response.

Troubleshooting conducted so far...

Using a straightforward Com connection to PC/view connection of SMS
module...

*Checked / triple checked flasher program settings...all good
*Reflashed to 1.03...constant blinking status light....
*Reflashed to 2.00...constant blinking status light....
*Tried to access unit via Profilux control software....could not access unit
*Ejected SIM card....status light starting to blink less...now blinks 4 times consecutively goes off and now blinks 4 times and repeats etc......sim card light repeatedly blinks due to no sim card being present...however I can now access the unit via the profilux control software?!
Reseat the SIM card........Status light starts to constantly blink....SIM card light starts to blink once every 3 seconds.....status light still constantly blinking
Can no longer access the unit via the Profilux control software.....

So I can access the unit without the SIM card being seated...however the status light never remains solid


Is there anything else youcould suggest

Many thanks