problem upgrading to 4.08 - now wont connect

[redlion]

i run a p2 and was running 4.07, i decided to update this over serial cale and it asll went downhill from there...i am unable to connect at all now.

im not sure if this is a ghl issue or an xp issue, device manage has 2 "?" against data interfaces, device manager also indicates i have something on com 1, i gather i may have done teh upgrade in teh wrong order and can only assume this has caused the problems, when it fails to connect it asks me if i want to adjust settings, it appears the serial is mapped to com 1 but when i do a com scan it doesnt find anything!!

i spoke to steve at reef dreams about this and he suggested i try to connect using 4.07 pc program but i dont have a copy of this, it does not appear to available on the web.

i woould like to upgrade to v5 but cant contemplate this until i have been able to extract settings from controller, does anyone have any ideas how i get a copy of 4.07 so i can connect or any other ideas about how i can get connected using any other way

thanks
ian

[BigAl07]

i run a p2 and was running 4.07, i decided to update this over serial cale and it asll went downhill from there...i am unable to connect at all now.

im not sure if this is a ghl issue or an xp issue, device manage has 2 "?" against data interfaces, device manager also indicates i have something on com 1, i gather i may have done teh upgrade in teh wrong order and can only assume this has caused the problems, when it fails to connect it asks me if i want to adjust settings, it appears the serial is mapped to com 1 but when i do a com scan it doesnt find anything!!

i spoke to steve at reef dreams about this and he suggested i try to connect using 4.07 pc program but i dont have a copy of this, it does not appear to available on the web.

i woould like to upgrade to v5 but cant contemplate this until i have been able to extract settings from controller, does anyone have any ideas how i get a copy of 4.07 so i can connect or any other ideas about how i can get connected using any other way

thanks
ian

Here is the link to the software you can't find
for ProfiLux II with firmware 4.00 to 4.08

Here is a link to the whole Download page . . .
GHL/ProfiLux Download area

[BigAl07]

Another idea is to try this

NEW - Live support service

[redlion]

Here is the link to the software you can't find
for ProfiLux II with firmware 4.00 to 4.08

Here is a link to the whole Download page . . .
GHL/ProfiLux Download area

thank you for the links, i have just realised that the version on the link is 4.08, i was looking specifically for 4.07 as i think i may have done the upgrade in the wrong order so i was hoping to reinstall 4.07 and try from there, i found most of the other stuff on the download page but it doesnt list 4.07

do you know where i can get a copy of 4.07?
thanks
ian

[BigAl07]

That's the PC Software for 4.00 - 4.08 (all versions between 4.00 and 4.08)
http://www.aquariumcomputer.com/Down...ol_II_4081.exe


And for Firmware 4.07
http://www.aquariumcomputer.com/Down...LuxII_V407.zip

[BigAl07]

Also note you don't have to do the upgrade for FW one at a time. In theory you can go from 4.0 to 5.00p (BETA) all in one swoop....

[redlion]

That's the PC Software for 4.00 - 4.08 (all versions between 4.00 and 4.08)
http://www.aquariumcomputer.com/Down...ol_II_4081.exe


And for Firmware 4.07
http://www.aquariumcomputer.com/Down...LuxII_V407.zip

i have downloaded these and they are the same as what i have already tried, i still cant connect so im wondering if the problem is with windows either directly or as a consequence of the upgrade errors i had while tring teh upgrade.

device manager does have 2 data interfaces that need drivers but whatever its looking for i dont have it, the error i get still behaves in exactly teh same way as it did before, cant connect, i check settings and they look fine ot be but with device manager showing this i cant move forward.... (see attatchment)


the reason im not upgrading to 5.x is due to wanting to make sure i have all my settings on the pc, i dont have these now as i uninstalled everything to do with 4.07 when teh upgrade started to go wrong.

[BigAl07]

I'm gonna venture a "Guess" and say it's a DRIVER issue with your USB. I can't see far enough down to see (USB is at the bottom) but I'd think if you get that resolved you wont have any troubles connecting to the PLC.

[redlion]

I'm gonna venture a "Guess" and say it's a DRIVER issue with your USB. I can't see far enough down to see (USB is at the bottom) but I'd think if you get that resolved you wont have any troubles connecting to the PLC.

i am using a serial cable (no usb adaptors at all) i too think its the issue as when i scan com ports it doesnt find any!!! this was all waorking fine until i had a power cut, then it was tempermental connecting after that, that was when i thought id upgrade it, my challenge is i dont know what this is refering to, i have tried pointing the installation to a number of drivers for devices are know are on the laptop but this doesnt work either

also, there is a com port section on device manager that shows com port 1 being in use, not quite sure what is using that but when i try to connect to com 1 it doesnt work

[BigAl07]

What brand and model of PC are you running?