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Thread: cannot connect to PC by usb

  1. #1
    Join Date
    31.03.2010
    Posts
    6

    Default cannot connect to PC by usb

    I'm using P2 in ver. 4.05
    and I connect it by PLM-USB and it can found in my PC
    but when I go to the software it can't connect to the P2
    then I use the Scan Port funtion it can't found that too
    and I hv change the com port for many times
    but it didn't work

    I use Win XP SP3
    hope that u can help me !

  2. #2
    Join Date
    19.02.2009
    Posts
    2,976

    Default

    First things to check:

    Com port number repoted by windows device manager matching to the settings of PLC (ProfiLuxControl)?

    ProfiLux device addess (ProfiLux: System->Communication->COM? - SERIAL->Device address) matching to PLC Device address?

    Hint:
    COM? should be COM2, if no other communication card exept PLM-USB is in the ProfiLux installed.

    Baudrate set to 9600 in PLC?

  3. #3
    Join Date
    31.03.2010
    Posts
    6

    Default

    I've checked the com port of windows device manager and the PLC (ProfiLuxControl)
    they both is com2
    and the ProfiLux device addess is matching to PLC Device address
    and in the Profilux it is in com2 and the the Baudrate was set to 9600 already

    and I had restore to factory setting already but it still cannot connect to PC
    Last edited by fritzwong; 01.04.2010 at 23:29.

  4. #4
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default



    GHL ProfiLux Canada/USA Distribution and support

  5. #5
    Join Date
    31.03.2010
    Posts
    6

    Default

    but my p2 just in ver 4.5
    can use the ProfiLuxControl 5.xx

  6. #6
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    You must use matching firmware to software if using version 5.xx firmware then update the software.


    GHL ProfiLux Canada/USA Distribution and support

  7. #7
    Join Date
    31.03.2010
    Posts
    6

    Default

    but I can't update the firmware to 5.x and I use the software in 4.0 - 4.8

  8. #8
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    use the flash tool to update the firmware it is the most reliable method right now, then once loaded ou can delete all old version of profilux control and install version 5.012 software


    GHL ProfiLux Canada/USA Distribution and support

  9. #9
    Join Date
    31.03.2010
    Posts
    6

    Default

    is this only can use by r232 cable
    can't use PLM-USB

  10. #10
    Join Date
    19.02.2009
    Location
    MANOTICK
    Posts
    866

    Default

    RS232 or RS232-USB converter


    GHL ProfiLux Canada/USA Distribution and support

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