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Thread: Unable to connect to GHL device via USB, need help to fix the error?

  1. 17.04.2025, 08:53 #1
    NoeDickinson
    NoeDickinson is offline Neuer Benutzer
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    Default Unable to connect to GHL device via USB, need help to fix the error?

    Hi everyone, I am having trouble connecting my GHL device to the GHL Control Center software via USB. Despite trying different USB cables and USB ports, the software still does not recognize the device. I have reinstalled the software and updated to the latest version but the problem is still not resolved. Has anyone encountered a similar situation and can share a solution? tunnel rush
    Last edited by NoeDickinson; 18.04.2025 at 00:25.
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  2. 17.04.2025, 11:23 #2
    Gael's Avatar
    Gael
    Gael is offline GHL Support Team
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    Hello,

    Please try adding a USB hub between the computer and the ProfiLux.
    Then reboot ProfiLux.

    Gaël
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