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Thread: Profilux 3 to Profilux 4 upgrade

  1. #1
    Join Date
    10.11.2012
    Location
    Salamanca
    Posts
    66

    Default Profilux 3 to Profilux 4 upgrade

    I'm in the process of upgrading from my old Profilux 3 to Profilux 4. Before reading some posts about this I saved the Profilux 3 settings and sensor data and downloaded them to Profilux 4. While doing this the Profilux 4 was only connected to the computer as I was doing the transfer via GCC. P4 got some settings but not all of them. Then I read that you can not transfer settings and data from P3 to P4.

    Now I'm worried whether I may have damaged P4 or whether I should reset it.

    Another thing that worries me is that once I powered up P4 (at the very beginning, before transferring any settings) I only got alarm messages in the display but no menu. Is that normal?

    Thank you for your help
    Last edited by chema61; 18.09.2024 at 18:34.

  2. #2
    Join Date
    10.10.2013
    Posts
    1,088

    Default

    Hello,

    I advise you to perform a factory reset.
    If necessary, don't hesitate to open a support ticket.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

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    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Join Date
    10.11.2012
    Location
    Salamanca
    Posts
    66

    Default

    Quote Originally Posted by Gael View Post
    Hello,

    I advise you to perform a factory reset.
    If necessary, don't hesitate to open a support ticket.

    Gaël
    Thank you Gaël. What about the menu not showing up when you power up P4?

  4. #4
    Join Date
    10.10.2013
    Posts
    1,088

    Default

    Hello,
    Sorry, I don't understand.
    Please open a support ticket and illustrate the problem so that we can help you directly.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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