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Thread: SMS-module do not send SMSs

  1. #1
    Join Date
    10.11.2012
    Location
    Salamanca
    Posts
    66

    Default SMS-module do not send SMSs

    Hi: since a month or so my SMS module do not respond to the calls for SMS and do not send send test SMS.

    I have checked everything I may think of. The SIM card is active (checked in a phone) and do not require pin. All the lights in the module indicate status OK. Firmware version is 3,04.

    I would appreciate any clue what may be wrong. Thanks

  2. #2
    Join Date
    10.10.2013
    Posts
    1,096

    Default

    Hello,

    the SMS module only supports GSM networks (2G), your operator has probably switched off this network.

    Gaël
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  3. #3
    Join Date
    10.11.2012
    Location
    Salamanca
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    66

    Default

    Quote Originally Posted by Gael View Post
    Hello,

    the SMS module only supports GSM networks (2G), your operator has probably switched off this network.

    Gaël
    I have been informed by my company that they have disconnected the 3G network, not the 2G. Actually, I'm receiving SMS from a variety of senders.

  4. #4
    Join Date
    10.11.2012
    Location
    Salamanca
    Posts
    66

    Default

    Solved. It was a problem with one of the settings, most likely changed during the last firmware update of the Profilux.

  5. #5
    Join Date
    10.10.2013
    Posts
    1,096

    Default

    Thanks for the feedback.
    What parameter has been changed?

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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