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Thread: Profilux 3.1 EX update failed

  1. #1
    Join Date
    21.02.2019
    Posts
    13

    Default Profilux 3.1 EX update failed

    Hello. Yesterday i was trying to update firmware on my power bar 5.1 and it did not go through. So now my profilux does not start. I red emergency procedures update via usb cable. I have opened profilux puted jumper on 2 pins, downloaded emergency flash tool etc. Conected with laptop choosed proper com port etc. then i have stacked on:
    Load the firmware-file for ProfiLux by clicking onto „Open“, navigate to the firmware-file and select it. The file name of the firmware starts with „ProfiLux3_“ and ends with „.mhx“, e.g. ProfiLux3_V515_GER_ENG.mhx
    On GHL website i can not find firmware for profilux 3. I shave seen only Profilux2 firmware plus v5.17
    If anybody can tell me where can i find profilux 3 firmware i will be happy ))
    Best regards.

  2. #2
    Join Date
    10.10.2013
    Posts
    1,069

    Default

    Hello,

    Firmware are included with the GHL Control Center software.

    Please open a support ticket for direct assistance with your problem: https://www.aquariumcomputer.com/sup...ets-enquiries/

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Join Date
    21.02.2019
    Posts
    13

    Default

    Hi. Thanks for quick answer. On ghl control center i see only firmware for profilux2 (plus) firmware 5.17 and firmware for power bars nothing else (( do not understand

  4. #4
    Join Date
    10.10.2013
    Posts
    1,069

    Default

    fw.jpg

    Please open support ticket.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  5. #5
    Join Date
    21.02.2019
    Posts
    13

    Default

    Screenshot_20240703_122322_Samsung Internet.jpg
    It means firmware i have on my computer and i do not have to download from ghl website?

  6. #6
    Join Date
    26.05.2015
    Posts
    160

    Default

    Yes, see screenshot from Gael.
    It's always included in GCC installation files.
    Regards
    Werner

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