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  1. #1
    Join Date
    19.05.2015
    Posts
    13

    Default PIN requested but never set

    Hi there,

    I am trying to connect my new Windows laptop to my Profilux 4 with the GCC. I initially set it up on my old laptop through GCC but have been controlling it using the GHL connect app since. I can access the Profilux via a hotspot, via my WiFi network or through the My GHL using the GHL connect app. I am now struggling to get the Profilux to connect to the new laptop via USB. I need to update the firmware on the Profilux 4 and the WiFi module. Is it possible to do this through the Android GHL connect app instead?

    Thanks in advance for any assistance you can offer.

    Di

  2. #2
    Join Date
    19.05.2015
    Posts
    13

    Default

    I have no idea why the title of this post is about a PIN number! ?? It should be problems connecting Profilux 4 to GCC.

  3. #3
    Join Date
    10.10.2013
    Posts
    1,147

    Default

    Hello,

    Open a support ticket https://www.aquariumcomputer.com/sup...ets-enquiries/ (Guest login)
    We will help you.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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