Quote Originally Posted by whoami View Post
Is there any update in ION sensor delivery please ?
Hello,

"we are getting there, we are at the moment shipping every week around 50 to 75 sensors (when not a supplier has unexpectedly and suddenly crazy lead times for sensor raw materials), and I think currently we have only open orders for just around 300 sensors, we got that down from a large 4 digit number ...

sorry for the huge delay, but we are delivered surprises on a regular basis and still not able to give every customer an exact date

but again: we do what we can, IOND sensor production is priority #1

I am convinced this situation will be solved once and for all very soon.

We are also asked many times, in which priority we process IOND sensor orders:
1. IOND sensors for existing customers
2. pre-ordered IONDs
3. after the IOND sensor and IOND (pre-) orders have been processed we can continue to accept new IOND orders

Matthias Gross March - GHL Team - 17, 2024 8:58 PM"

Gaël