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Thread: Unable to connect through cloud

  1. #1
    Join Date
    21.12.2022
    Posts
    2

    Default Unable to connect through cloud

    HI,
    im unable to connect to my ghl doser through cloud connect which is creating an issue for me to keep check and balance remotely
    how ever I can connect to the device when I'm connected to my home wifi and select the local device connect option in ghl connect app

  2. #2
    Join Date
    10.10.2013
    Posts
    987

    Default

    Hello,

    Please open a support ticket and indicate the model of your Doser. https://www.aquariumcomputer.com/sup...kets-enquiries (Choose Guest login)

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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