Update on ION Director Dispatches

[Scuba-Dooba]

Hey guys,

What is the status of the ION Director availability again? Late last year you mentioned that the sensors were available again but we are still not yet seeing anything about the actual full units being shipped.

Particularly us down here in Australia ... our local fish shops can't seem to get ANY details from your distributors and some of us have now been waiting near on TWO YEARS for the devices to become available.

Any expediting of stock down to us really would be greatly appreciated. The ongoing delays are frustrating to say the least

[Matthias]

Hi,

I said that we successfully designed our own sensors, tested many samples of them, and are waiting for raw material to produce those in series. This was around end of last year.


first about Australia:
1. Distributor Aquadepot cancelled all IONDs over a month ago because he didn't want to wait any longer, he got a full refund from us and said he would refund his customers. I expect that these dealers then also informed their customers and refunded them, too. -> so there are no open orders for Australian dealers or distributor

2. if you have trouble to order from a dealer then contact GHL directly


To the IOND shipment in general. Getting better every day, we have NEARLY all components we need for the series production of IOND sensors in town.

Please contact GHL directly for the newest official update about shipment dates. THanks.

[Scuba-Dooba]

Thanks Matthias, I'll let my local shop know as they have heard nothing from the distributor to date and we don't want to see a situation where he takes your refund but fails to pass it back to the small guys.

What would be the best way to contact you guys direct to arrange the purchase and shipping of an ION kit? Seems we have not real paths to do it down here unfortunately.

Cheers