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Thread: GHL Maxi doser 2.2 stalling - unusable

  1. #1
    Join Date
    26.11.2022
    Posts
    19

    Ausrufezeichen GHL Maxi doser 2.2 stalling - unusable

    Hello all

    After the issue to connect to the WiFi, once done I connected all my tube and went for the calibration. This is when I experienced the repeating stalling of the pump, either the first or second one at any speed.

    I thought it would be due to the pump being new and not totally primed. I ran it a few time and still happening with the horrible sound it make.

    I took some videos of the issues



    The doser is useless like this and it already have the last firmware, what should I do?

    Petitreef

  2. #2
    Join Date
    26.11.2022
    Posts
    19

    Default

    Stalling at high speed and stop completly

  3. #3
    Join Date
    26.11.2022
    Posts
    19

    Default

    I thought my circuit was too restrictive, so I did a close loop and even with just air, it stall

  4. #4
    Join Date
    10.10.2013
    Posts
    1,038

    Default

    Hello,

    I'm sorry you are having this issue with your new Doser.

    What is the firmware version of the Doser?
    The firmware must be 1.44

    Gaël
    Last edited by Gael; 18.12.2022 at 11:38.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

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  5. #5
    Join Date
    26.11.2022
    Posts
    19

    Default

    I got version 1.43, going to upgrade and try again with the 1.44

  6. #6
    Join Date
    26.11.2022
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    19

    Default

    Where can I find th3 firmware 1.44?
    I don’t have a PC, so need by the web

  7. #7
    Join Date
    13.08.2010
    Posts
    4,150

    Default

    you can find it in the installation path of the GHL ControlCenter like
    C:\Program Files (x86)\GHLControlCenter_V1140\Firmware\PAB-Devices
    regards Pit

  8. #8
    Join Date
    10.10.2013
    Posts
    1,038

    Default

    Hello,

    Unfortunately, at the moment internal and PAB firmwares update can only be done with the GHL Control Center software on Windows.
    Try to borrow a laptop from someone to do this update, otherwise please open a support ticket and ask GHL to perform this update but this will require the doser to be returned to GHL.

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

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  9. #9
    Join Date
    20.06.2020
    Location
    Dunstable
    Posts
    6

    Default

    I have exactly the same issue on firmware 1.44
    If operating manually too it sticks but when you release the button the pump then spins free.

    I opened a ticket on 6th Dec but not had a reply from support yet.

  10. #10
    Join Date
    10.10.2013
    Posts
    1,038

    Default

    Quote Originally Posted by Patrick_UK View Post
    I have exactly the same issue on firmware 1.44
    If operating manually too it sticks but when you release the button the pump then spins free.

    I opened a ticket on 6th Dec but not had a reply from support yet.
    Hello Patrick,

    This is not normal, I'll take care of escalating your ticket.
    Unfortunately this one seems to have been forgotten.
    Our apologies.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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