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Thread: iOS Connect app date time display issue

  1. #1
    Join Date
    07.07.2022
    Posts
    2

    Default iOS Connect app date time display issue

    Hi,

    I have display issue on the date time showing weird alien font on iOS GHL connect app.

    Any idea how to fix this?

    I am using iPhone 13 pro max, iOS version 15.5

    Thank you.

    KHD system.jpegKHD2.jpegP4 dashboard.jpegKHD desktop.jpeg

  2. #2
    Join Date
    27.05.2015
    Posts
    2,386

    Default

    Hello,

    Let's take a closer look at this.
    Please open a support ticket with these screenshots and firmware version of your GHL device.
    https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Join Date
    10.10.2013
    Posts
    528

    Default

    Hi,

    GHLConnect use the locale of the system for formatting numbers, date and time
    Maybe it's only a bad region/language which was set on your iPhone.
    Otherwise open a support ticket as @Vinny suggested.

    Gaël

  4. #4
    Join Date
    07.07.2022
    Posts
    2

    Default

    Hi,

    I have already logged a support ticket (5850), pending for reply. My locale system formatting for date time is set to my country, Malaysia.
    ios region.jpeg

    thanks.
    Ivan

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