Results 1 to 6 of 6

Thread: Bad sensor performance

  1. #1
    Join Date
    30.05.2011
    Posts
    66

    Default Bad sensor performance

    I received my ION today and initial setup was completed, while the 1st measurement fail with bad sensor performance, anyone can tell what is the possible issue and how to fix it ?

  2. #2
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    I'm sorry to hear that you've got issues with the sensor of the ION Director.
    In order to take care of that, please create support-ticket where we can help you:

    https://www.aquariumcomputer.com/sup...ets-enquiries/
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

  3. #3
    Join Date
    28.05.2023
    Posts
    1

    Default

    Hello!

    Need to replace my Ion sensor. I don’t find stock in any dealer.
    Where can i pursage one?

  4. #4
    Join Date
    10.10.2013
    Posts
    989

    Default

    Quote Originally Posted by RuiSantos74 View Post
    Hello!

    Need to replace my Ion sensor. I don’t find stock in any dealer.
    Where can i pursage one?
    Hello,

    https://store.aquariumcomputer.com/e...version-2.html

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  5. #5
    Join Date
    30.05.2011
    Posts
    66

    Default

    Can ship to HK ?

  6. #6
    Join Date
    10.10.2013
    Posts
    989

    Default

    Hello,

    Please request a quote by support ticket at https://www.aquariumcomputer.com/sup...ets-enquiries/

    Gaël
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •