MyGHL id not valid after firmware update

[george7523]

Profilux 4 's myGHL id and security key after firmware upgraded to 7.28 is

myGHL id : ******5244
Security key : ---

Before adding profilux 4 unit to my existing doser 2.1 setup, I was able to connect to doser 2.1 through myGHL. But after adding profilux 4 to the system, I got rid of doser's myGHL and local wifi connection. Now I just connect to profilux locally via wifi. It's setup with static ip. when I try adding profilux to myGHL using the above id, it gave me connection error. I notice the security key is only 3 dashes "---". I suspect this indicates the unit is not communicating with GHL's servers ? therefore a 9 digit security key was not generated, and instead i get 3 dashes ? How can I resolve this ? My router firewall allows all outgoing traffic.