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Thread: Profilux Touch firmware update

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  1. #1
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    Default Profilux Touch firmware update

    hi all,
    whilst updating the firmware on my touch screen, the power was cut. Now the unit will not load past the intial start up screen. It is not reconsied by the profilux anylonger. Can anyone please advise how I might rectify this problem?
    I have lodged a help desk ticket and followed it up without any response.
    Any advice would be appreciated. regards nick.

  2. #2
    Join Date


    Hi Nick,

    Since this Touch device is a PAB-device, you would follow the emergency update steps specifically for PAB-devices. You will find instructions for that in the respective Knowledge Base article:
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

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    For support or warranty issues, create a support ticket by clicking here.

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