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Thread: Profilux Touch firmware update

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  1. #1
    Join Date
    04.11.2009
    Location
    Brisbane
    Posts
    23

    Default Profilux Touch firmware update

    hi all,
    whilst updating the firmware on my touch screen, the power was cut. Now the unit will not load past the intial start up screen. It is not reconsied by the profilux anylonger. Can anyone please advise how I might rectify this problem?
    I have lodged a help desk ticket and followed it up without any response.
    Any advice would be appreciated. regards nick.

  2. #2
    Join Date
    27.05.2015
    Posts
    2,358

    Default

    Hi Nick,

    Since this Touch device is a PAB-device, you would follow the emergency update steps specifically for PAB-devices. You will find instructions for that in the respective Knowledge Base article:
    https://www.aquariumcomputer.com/kno...r-pab-devices/
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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