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Thread: Cannot delete "Shared Devices" from either GHL Connect or MyGHL

  1. #1
    Join Date
    07.08.2021
    Posts
    17

    Default Cannot delete "Shared Devices" from either GHL Connect or MyGHL

    As per the title.

    I've somehow created 4 shared copies of my KH Director and now I cannot delete them.

    The remove function doesn't work and they would go away anyway I try.

    Suggestions?

    ghl.jpg

  2. #2
    Join Date
    04.11.2015
    Posts
    1,062

    Default

    Hi,

    although it's uncertain why your Doser2 connection has been added multiple times to the shared devices section,
    there's practically one way to remove those and is to delete the app storage so it will be recreated after restarting the app.
    If you're using cloud storage, disable it below the app settings. Then save & exit the app.
    Call the app's info menu and delete the storage. On iOS you would have to uninstall and reinstall the app.
    No support or warranty issues over PM! Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.
    Kein Support oder Reklamationsabwicklung über PM! Bitte senden Sie an die Moderatoren nur PMs bei allgemeinen Problemen mit der Verwendung des Forums! Danke dass Sie uns dabei helfen, den Support effektiv zu gestalten.

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