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Thema: P4 digital temperature probe suddenly shows 0.0 C

  1. #1
    Registriert seit
    01.06.2016
    Beiträge
    5

    Standard P4 digital temperature probe suddenly shows 0.0 C

    Hi

    My GHL 4 with a digital temp probe, suddenly started to read out 0.0 degrees Celcius last week.

    Is this a probe failure or an input failure?

    Kind Regards
    Morten Lindholm

  2. #2
    Registriert seit
    27.05.2015
    Beiträge
    2.279

    Standard

    Hello Morten,

    Please check your probe connection to the P4 and make sure it is connected to the correct port. You can also try disabling the sensor, saving, then re-enabling.

    If the problem continues, open a support ticket and provide your device SN and sales receipt.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

  3. #3
    Registriert seit
    01.06.2016
    Beiträge
    5

    Standard

    Zitat Zitat von Vinny Beitrag anzeigen
    Hello Morten,

    Please check your probe connection to the P4 and make sure it is connected to the correct port. You can also try disabling the sensor, saving, then re-enabling.

    If the problem continues, open a support ticket and provide your device SN and sales receipt.

    It is not a problem of using the correct port, the measurements went from 26 degrees to 0.0 degrees momentarily, see fig. ghl temp.jpg

    So my question is still , is this a probe failure or an input port failure.

    The product is outside warranty.

  4. #4
    Registriert seit
    27.05.2015
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    2.279

    Standard

    How old is the temperature probe?
    It may be worth replacing that first.
    No support or warranty issues over PM!
    Please send PMs to the moderators only if you have general problems with using the forum! Thanks for helping us to keep the support efficient.

    Creating a support ticket
    For support or warranty issues, create a support ticket by clicking here.

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